Objective and Scope
Avncare.com values the trust placed in us by our users and therefore, we follow the highest standards of privacy guidelines to protect the information shared by you with us.
This Privacy Policy governs the use of Personal Information shared (as defined below) with or collected by Avncare.com from the users or subscribers.
This privacy statement explains how the data submitted or obtained through the websites and applications where it is posted will be used. We adhere to this privacy statement in compliance with local laws where we conduct business. We may occasionally offer supplemental data privacy notices that are particular to particular services or areas. Those conditions and this policy must be read together.
Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our applications like social media login the information we collect is through those third-party sites linked with our applications is covered by this privacy policy, and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Your privacy preferences on the third-party website or platform will not affect how we use the data we have directly gathered through our applications. Please be aware that our sites and applications may contain links to other websites that are not under our control or ownership, and we are not liable for their privacy policies.
The definitions provided in the Terms of Use apply to all capitalized terms that are not otherwise specified in this document.
The Terms of Use for the Avncare.com you are using should be read in conjunction with and combined with this Privacy Policy.
User Consent
Utilizing Avncare.com constitutes your consent to the collection, use, and disclosure of your personal information by us in the ways set forth in this policy. Examples include when you create an account, make a purchase, participate in a campaign or contest, or communicate with us through one of our websites or applications. In some situations, especially if you live in a nation with data protection laws, we might need your specific approval before we move forward with any further operations.
Collection and Use of Personal Information
‘Personal Information’ or ‘PII’ is defined as any information that identifies (directly or indirectly) to a specific individual or natural person, such as the individual’s name, postal address, email address, and mobile number referring to that specific person or is identifiable. The generated information is also treated as personal information when anonymous information is directly or indirectly linked to personal information.
Information you provide to us
When you use Avncare.com, we may request and collect the following personally identifiable information about you. Without this information, we may not be able to provide you with all the services you have requested;
- First and Last Name
- Email id
- Primary Phone No.
- City & State
Information we collect automatically
We gather data about your use of our service, your communications with us, your interactions with our advertising, and data about the computer or other device you use to access our service. The details consist of:
- Your interactions with our email, customer care and messaging platform.
- Geo-location information like IP addresses,
- Cookies;
You can read more about how we use cookies in our Cookie Policy.
Information we collect through third parties
Third party services
If you link, connect or login through Avncare.com account with a third party service i.e. Google, Facebook and Twitter they may send us information such as your registration and profile information from the service.
Purposes and Lawfulness of processing
We will only gather and use your personal information when we have a valid reason for doing so. We would process your personal information lawfully if we had your explicit consent to do so, or if it was necessary for us to process it for “legitimate interests” in order to provide you with customer support or process it for premium services (for instance, processing it by our payment gateway service providers).
We utilize information to process your registration, your orders, your payments, analyze, administer, enhance, and customize our service and marketing operations, as well as to contact with you about the matters listed below. For instance, we employ data to
- preventing, detecting, and looking into possibly illegal or fraudulent activity, including enforcing our policies (such as deciding who is eligible for a free trial);
- In order to send you news about Avncare.com, information about new features and content accessible on the Avncare.com, and details about promotional announcements, consumer surveys, and special offers, we must communicate with you regarding our service (for example, via email, push notifications text messaging, and online messaging channels). We also need to help you with operational requests like password reset requests.
- inform you of any terms of service changes.
- give you the chance to take part in interactive features made available through our Services.
- fulfill our commitments and uphold our rights under any agreements we have with you, including those relating to billing, chargebacks, and collection.
Your information may also be used to get in touch with you about services we offer and those of third parties that may be of interest to you. Please give us your clear consent not to use your information in this way when we acquire it, and/or update your user options in your account profile to reflect your choices and preferences.
Disclosure to third parties
General Disclosure
Strategic partners who assist Avncare.com in providing services or who assist Avncare.com in marketing to customers may receive access to certain personal information from time to time. For instance, when you buy and activate a subscription, you give Avncare.com permission to trade the data you supply during the activation process in order to deliver a service. If you are given service approval, the privacy policy of Avncare.com will apply to your account. Personal information won’t be disclosed to third parties for their marketing purposes; it will only be shared by Avncare.com to offer or enhance our services and marketing features.
We do not share your personal information with Companies, organizations, or individuals outside of Avncare.com except in the following cases:
Promotional Offers
When you give us permission, we’ll share or otherwise disclose your personal information outside of Avncare.com. Providing email-related services like marketing newsletters, promotions, and offers is only one example.
Business Relocations
In accordance with our instructions, our Privacy Policy, and any other necessary confidentiality and security measures, we provide personal information to our affiliates and other reliable companies or individuals who will process it for us. As an illustration, we work with service providers to assist us with customer assistance.
We shall release information as may be legally necessary in the case of any court order, government or quasi-government entity requiring the disclosure of Your Personal Information. Additionally, if we have a good faith belief that disclosing Your Personal Information is necessary to comply with subpoenas, court orders, or other legal process, we may do so.
We and our affiliates may disclose your personal information, in whole or in part, with another corporate entity in the event that Avncare.com merges with or is purchased by another company.
Your Controls and Choices
Regarding the way we gather, use, and share your personal information, we give you a number of controls and options. Your options and controls, in line with current law, may include:
Your Information Management
Through your account settings, you can access and modify some of your personal information. You can modify your settings and revoke authorization for the app if you have opted to link your Avncare.com account to a third-party program, such as Facebook, Google, or Twitter. You are in charge of maintaining the accuracy of your personal data. You will receive email reminders from Avncare.com on a regular basis to preserve the accuracy of your personal information.
Correction of Incomplete or Inaccurate Information
By sending us an email, you can request that we correct any false or incomplete information we may have about you that you are unable to alter yourself within your Avncare.com account.
Data Retention and Erasure
In order to fulfill our legal requirements and carry out the terms of our contract with you, we keep your personal information for as long as is necessary. You can ask for us to delete your personal data and terminate your Avncare.com account if you no longer want us to use it. Please take note that if you ask for your personal information to be deleted;
- For the sake of fraud prevention, safety enhancement, and other legitimate business objectives, we may keep some of your personal information on file. For instance, if we close a person’s Avncare.com account due to fraud or security concerns, we might keep some data from that account to stop the user from creating another account in the future.
- To the extent required to meet our legal requirements, we may keep and utilize your personal information. For tax, legal reporting, and auditing purposes, for instance, we could preserve some of your information.
- Remaining copies of your personal data might not be deleted from our backup systems for a short while because we keep copies of the Entity Name> to guard against unintentional or malicious loss and destruction.
Withdrawing Consent and Restriction of Processing
For withdrawing your consent at any time during the tenure of your services with us, you may choose to do so by sending us an e-mail. We shall review your request and may ask you to verify your identity. Post verification we will withdraw the consent for which request was made by you and stop any further processing of your personal information
Objection to Processing
Where your personal information is processed for direct marketing purposes, you may, at any time ask us to cease processing your data for these direct marketing purposes by sending an e-mail to us.
Complaints
You can write to our data protection officer in case of any grievance or compliant. You have the right to complaint about the data processing activities carried out by Avncare.com before the competent data protection authorities.
Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, products, and services to you, and some of our services may not be able to take account of your interests and preferences. If collection of personal information is mandatory, we will make that clear at the point of collection so that you can make an informed decision whether to participate. If you have questions about the specific personal information about you that we process or retain, and your rights regarding that personal information, please contact our customer support team.
Children’s Privacy
Avncare.com is not intentionally designed for or directed at persons less than 16 years of age. Avncare.com does not knowingly permit any person who is under 16 years of age to register with the services or to provide any other personally identifying information. If Avncare.com becomes aware that any personally identifiable information of persons less than 16 years of age has been collected on the Avncare.com without verified parental consent, then Avncare.com will take the appropriate steps to delete any such information and notify the parent.
However, we consider it the responsibility of parents to monitor their children’s use of our services. Nevertheless, it is our policy not to collect and process any personal information from children below 16 years of age or offer to send any promotional materials to persons in that category. Avncare.com does not seek or intend to seek or receive any personal information from children. Should a parent or guardian have reasons to believe that a minor has provided Avncare.com with personal information without their prior consent, please contact our customer support team to ensure that the personal information is removed from the Avncare.com.
XI. Data transfer, storage & processing globally
We operate globally and may transfer your personal information to individual companies of the Avncare.com affiliated companies or third parties in locations around the world for the purposes described in this privacy policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. Additionally, when using or disclosing personal information transferred from the European Union, we use standard contractual clauses approved by the European Commission, adopt other means under European Union law for ensuring adequate safeguards.
Security and compliance with laws
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your<Entity Name>account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us by contacting our customer support team.
Change in Policy
This Privacy Policy is subject to change from time to time. We reserve the right, at our sole discretion, to modify the terms of this Privacy Policy from time to time in order to ensure compliance with applicable laws (“Updated Terms”). The Updated Terms shall be effective immediately and shall supersede these the terms of this Privacy Policy. We will not be under an obligation to notify you of any changes to this privacy policy except if the changes made to the policy significantly affects your rights or as may be required by law. You shall be solely responsible for reviewing the Privacy Policy from time to time for any modifications. By continuing to use Avncare.com after the updated Terms have been published, you affirm your agreement to the updated terms.
Contact information
I. Support
If you require any information or clarification regarding the use of your personal information or this privacy policy or grievances with respect to use of your personal information, please email us at [email protected]
II. Data Controller
If you have any queries, complaints regarding the collecting, processing, transfer of personal data/information or regarding this policy please do contact us.